Deliveries, Exchanges & Returns

Delivery

terraPOD delivers anywhere within South Africa, at a standardised cost according to the location of delivery.

Once you have provided us with your physical delivery address, your order will be shipped within 3 to 5 working days depending on your selected location. It is important to note that terraPOD cannot ship to P.O. boxes, farms or rural areas. It is mandatory that you provide us with a telephone or mobile number for the courier company to contact you during delivery hours.

Your order will be processed and dispatched within 24 hours. Once dispatched, you will receive an email confirmation.

Exchanges and returns

If you wish to return or exchange a product, please ensure that it is returned in the original condition and packaging. terraPOD will only incur the delivery costs for the exchange due to a manufacturing fault.